What Timken makes possible begins with you.
Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.
A career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 20,000 people in 46 countries, and start helping our customers push the limits of what's possible in their world of motion.
Purpose and Scope
Design/administer quality systems to support quality advancement of assigned department. Facilitate resolution of Customer Quality related issues. Reduce lead-time in problem resolution. Improve customer satisfaction and Timken brand awareness via increased focus and contact frequency. Identify and monitor key quality metrics and customer specific requirements (e.g., process capability indices). Develop and support tactics to reduce cost, improve quality and reliability of manufacturing processes. Lead improvement activities including but not limited to, idea development and analysis, planning and prioritization of projects, implementation and integration of new technologies and practices.
Responsibilities
Ensure compliance with customer specific requirements as applicable to APQP (FMEA, PPAP, PCPs ). Manage customer complaints immediate 3D, 8D and monitoring of solution verification and coordinate/support communications between Timken and customers. Administer system to track status of complaints. Coordinate and support efforts for identification, control (including SPC & MSA), reduction and/or elimination of rejects (rework/scrap), identifying and mitigating the risks associated with each as feasible. Work with Supplier Quality associates to facilitate resolution of supplier quality problems. Examples include supplier visits, evaluation of supplier 3Ds and 8Ds, etc. Identify and implement improvement opportunities consistent with plant Business Plan objectives and Customer-Specific requirements.
Requirements
Demonstrated knowledge of product design, manufacturing practices, testing and acceptance criteria, APQP process
Demonstrated abilities in problem solving and basic statistics
Effective interpersonal skills
Demonstrated familiarity with 6-Sigma (Lean and Statistical) and Shainin tools
Excellent demonstrated communication skills
Bachelor's degree in Quality, Engineering or related field with 5 plus years of experience. OR
Associates Degree in Quality, Engineering or related field with 10 plus years of experience.
Quality certification preferred.
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
