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Manager - Operations - Full Time

Pilot Freight Services - Milwaukee, WI

Posted on 09/25/22 (Ref: WI2ekMKKe2)

Manager - Operations - Milwaukee, WI - Pilot Freight Services

Pilot has the best employees in the transportation and logistics industry!

Essential Functions:
  • Assist District Manager with general tasks
  • Responsible for ensuring safe operations as well as compliance with all OSHA regulations, all applicable laws, and Pilot's Corporate Policies
  • Effectively train, supervise, coach and evaluate all direct reports to foster good communications and morale
  • Reviews operational key performance measures monthly as well as benchmarking data to drive any required correctional or improvement strategies
  • Responsible for ongoing process analysis of operational systems, procedures, and staffing to drive continuous improvement in operating efficiencies
  • Oversee the warehouse operations including supervising direct reports
  • Overseeing all aspects of the Operations Department and employees
  • Delegating duties and responsibilities
  • Communicating freight status and any problems to customers, vendors and other Pilot stations and personnel
  • Freight handling via forklift
  • Ops manager is responsible for all the stations domestic KPI's
  • Other duties as assigned

  • Customer service background preferred
  • Ability to read key elements of financial statements in support of functional role responsibilities
  • Multi-tasking individual with strong organizational skills
  • Excellent communication and interpersonal skills
  • Must have superior organizational and time management skills
  • Must be approachable and motivated
  • Knowledge of systems utilized as it relates to logistics
  • Proficient knowledge of Microsoft Office
  • Ability to thrive in a high-pressure environment
  • Detail oriented and analytical
  • Understands TSA regulations
  • Strong problem solving abilities

Additional Job Details :

  • Bachelor's Degree in Business is a plus
  • High school diploma or equivalent required
  • 5 years experience in lieu of degree

  • Minimum of five (5) years in Operations Management, preferably in transportation and logistics
  • Experience with DOT regulations
  • Proficient in Microsoft Office and ERP systems
  • 3 years: Routing and Operations Experience


This is a clerical administrative position in a professional office setting. The employee is frequently required to sit. Occasionally stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required. Position may require to work remotely at times.



If you are interested in working with a talented, passionate and dedicated team of professionals in a rapidly growing industry, Pilot wants to hear from you!

Manager - Operations - Milwaukee, WI - Pilot Freight Services

Effective August 18, 2021 Pilot will be mandating that all new hires are vaccinated against the COVID-19 virus before starting work at any of our locations.

Our definition of fully vaccinated for purposes of new hire is as follows:

In compliance with CDC guidelines, individuals will be considered fully vaccinated and eligible to begin work as follows:

  • 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or
  • 2 weeks after a single-dose vaccine, such as Johnson & Johnsonís Janssen vaccine

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