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Engineer, Operations Process Engineering - Charlotte, NC - Full Time

XPO Logistics - Charlotte, NC

Posted on 10/04/22 (Ref: NCCLW0i4Az-348401-en_US)

Engineer, Operations Process Engineering - Charlotte, NC - Charlotte, NC - XPO Logistics

Solutions driven success.

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

As an Engineer, Operations Process Engineering, you'll have a key role in the implementation of assigned process improvement and engineering applications that obtain millions of dollars in savings across a district through a disciplined framework of operational effectiveness and efficiency. You'll also act as a change agent while administering key strategic process improvements throughout the North American Less-than-Truckload (LTL) facilities. This is an opportunity for you to roll up your sleeves and grow as a professional, ensuring a bright future for yourself and XPO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you'll do on a typical day:

  • Work directly with district operations leaders to implement engineered Staffing, Dock, Linehaul and Network plans and applications to improve performance
  • Front line interaction with our operations leaders, dock, and driver staff to train and support change on new platforms and process changes.
  • Partner with Learning and Development (L&D), District Network Managers and Service Center Managers to develop training materials, plans and schedules for frontline employees; implement process improvements on an ongoing basis
  • Become an active trainer and change agent throughout the entire company
  • Track and monitor results from the plan for needed actions or adjustments across multiple sites
  • Act as an accountability advocate within the operations organization in support of the proposed engineering process plans
  • Function as a subject matter expert and single point of contact between Engineering and Operations for all engineering and operations applications
  • Plan and assist with the execution of transformation events and projects targeted toward improving dock, P&D and linehaul performance
  • Collaborate with Engineering and the PMO team to design, develop and pilot tools aimed at reducing cost/CWT, damage frequency and empty miles; improve on-time service, load average and overall safety

What you need to succeed at XPO:

At a minimum, you'll need:

  • Bachelor's degree or equivalent related work or military experience
  • 1 year of LTL operations, engineering or related experience
  • Experience with Microsoft Office
  • Availability to work a variety of shifts, including days, evenings, nights and weekends
  • Ability to travel up to 65% of the time, including driving and/or flying

It'd be great if you also have:

  • Bachelor's degree in Supply Chain, Engineering or a related analytical field
  • 3 years of LTL operations or related experience
  • Strong project management and analytical skills with a track record of proactively identifying potential issues and formulating solutions and contingency plans
  • Experience leading continuous improvement, Greenfield and/or transformation projects
  • Self-motivated work style; able to set priorities and work independently
  • Results-driven focus with the ability to analyze, prioritize and act in accordance with ethics and values to achieve desired results
  • Ability to take innovative ideas and translate them to help teams and frontline employees work smarter; able to support the development of self and others to achieve full potential
  • Experience understanding/determining the financial impacts of decisions and effectively communicating value propositions

This job requires the ability to:

  • Walk and stand for several hours at a time on a loading dock that is not climate-controlled and may be slippery

Be part of something big.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.

Engineer, Operations Process Engineering - Charlotte, NC - Charlotte, NC - XPO Logistics

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