Air Ocean Operations Manager

The Operation Manager leader will manage import-related functions, including ocean, air & customs brokerage activities. It will help establish standard operating procedures and ensure conformance to operational metrics to continuously improve process flows. Support back office operations teams.

• Must be proficient in Cargo Wise
  
• Must have 5 year's experience minimum in managing a team of 5 people.
  
• Must have 5 years of experience in ocean and air operations.
  
• Must have 5 years of pricing experience for ocean, air, intermodal, and domestic trucking.
  
• Typically, companies we look to hire from our examples below:
  
  • UPS-SCS
    
  • Laufer Group
    
  • AIT
    
  • OWL
    
  • OL USA
    
  • OEC
    
  • UWL
    
  • Shipco
    
  • Vanguard
    
  • Ecu Line
    
  • Caro Trans

Background Required:

• International freight forwarding industry experience (10 years)
  
• Extensive knowledge of air & ocean imports
  
• Strong understanding of customs brokerage processes
  
• Help support Back Office – 40 staff
  
• Staff management & training skills
  
• Knowledge of overall US markets (rail, ports & domestic transportation carriers)
  
• Experience working across global network of offices and agents
  
• Established standard operating procedures & metrics
  
• Computer literate: Microsoft Excel, Access, Word, PowerPoint, & Outlook
  
• Location: NJ
  

Background Preferred (but not required):

• International freight forwarding industry experience (5 years)
  
• Extensive knowledge of air & ocean imports
  
• Strong understanding of customs brokerage processes
  
• Help support Back Office – 5 plus staff
  
• Staff management & training skills
  
• Knowledge of overall US markets (rail, ports & domestic transportation carriers)
  
• Experience working across a global network of offices and agents
  
• Established standard operating procedures & metrics
  
• Computer literate: Microsoft Excel, Access, Word, PowerPoint, & Outlook
  
• Location: Midtown Manhattan, NY

Background Preferred (but not required):

5 Years International Import FF

• English
  
• Client payments / Cash in advance / COD / POD / Problem resolution

Other essential abilities and skills:

• Excellent communication skills (verbal & written)
  
• Excellent customer service skills
  
• Client interface to assist in closing and implementing new business
  
• Continuous improvement mindset-problem solver
  
• Detail oriented
  
• Claim mgmt.
  
• Carrier relations
  
• Speed of invoicing analysis
  
• CHB release monitoring

Compensation structure:

• From: $ 85,000 US
  
• Bonus: Discretionary
  
• Allowances: Laptop, cell phone, Healthcare stipend