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Air Ocean Operations Manager - Full Time

FreightTAS - Manhattan, NY


Posted on 11/28/23 (Ref: )

Air Ocean Operations Manager - Manhattan, NY - FreightTAS


Air Ocean Operations Manager


The Operation Manager leader will manage import-related functions, including ocean, air & customs brokerage activities. It will help establish standard operating procedures and ensure conformance to operational metrics to continuously improve process flows. Support back office operations teams.
  • Must be proficient in Cargo Wise
  • Must have 5 year's experience minimum in managing a team of 5 people.
  • Must have 5 years of experience in ocean and air operations.
  • Must have 5 years of pricing experience for ocean, air, intermodal, and domestic trucking.
  • Typically, companies we look to hire from our examples below:
    • UPS-SCS
    • Laufer Group
    • AIT
    • OWL
    • OL USA
    • OEC
    • UWL
    • Shipco
    • Vanguard
    • Ecu Line
    • Caro Trans

Background Required:
  • International freight forwarding industry experience (10 years)
  • Extensive knowledge of air & ocean imports
  • Strong understanding of customs brokerage processes
  • Help support Back Office 40 staff
  • Staff management & training skills
  • Knowledge of overall US markets (rail, ports & domestic transportation carriers)
  • Experience working across global network of offices and agents
  • Established standard operating procedures & metrics
  • Computer literate: Microsoft Excel, Access, Word, PowerPoint, & Outlook
  • Location: NJ


Background Preferred (but not required):
  • International freight forwarding industry experience (5 years)
  • Extensive knowledge of air & ocean imports
  • Strong understanding of customs brokerage processes
  • Help support Back Office 5 plus staff
  • Staff management & training skills
  • Knowledge of overall US markets (rail, ports & domestic transportation carriers)
  • Experience working across a global network of offices and agents
  • Established standard operating procedures & metrics
  • Computer literate: Microsoft Excel, Access, Word, PowerPoint, & Outlook
  • Location: Midtown Manhattan, NY

Background Preferred (but not required):

5 Years International Import FF

  • English
  • Client payments / Cash in advance / COD / POD / Problem resolution

Other essential abilities and skills:
  • Excellent communication skills (verbal & written)
  • Excellent customer service skills
  • Client interface to assist in closing and implementing new business
  • Continuous improvement mindset-problem solver
  • Detail oriented
  • Claim mgmt.
  • Carrier relations
  • Speed of invoicing analysis
  • CHB release monitoring

Compensation structure:
  • From: $ 85,000 US
  • Bonus: Discretionary
  • Allowances: Laptop, cell phone, Healthcare stipend

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