Pilot Freight Services has an immediate opening for a full-time Operations Analyst to work with our E-Commerce National Accounts at our Corporate Office in Lima, PA. The primary focus of this position will be analysis and data reporting. The hours will be Monday through Friday, 7:30 AM through 4:30 PM.
- Analysis and data reporting, with daily reporting required back to each E-Commerce National Account;
- Work directly with National Account Managers for specific needs for each account;
- Work with Pilot stations for approval of additional charges as needed for special deliveries;
- Monitor station service performance overall for the E-Commerce National Accounts;
- Special projects for cost or service analysis on various accounts;
- Other job related duties as requested.
- Must have strong math, analytical and written communication skills along with the ability to be self-organized;
- Strong customer service related skills required;
- Must be able to work independently while at the same time have strong interpersonal skills to interact with Pilot stations, customers and other departments;
- Must be very proficient in MS Excel, which will be critical to the success of the Candidate for this position.
Competitive wages and benefits package, including 401K.
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