JIL Success Stories
JIL Success Stories

Operations Supervisor
Folcroft, PA
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Post Date: 10/30/18 Company: Pilot Freight Services
Compensation:   Contact:
Job Type: Full Time Phone:
Education: High School / GED Fax:
Experience: 6 months - 2 years Mailing Address:
Travel: Negligible

Operations Supervisor

Pilot Freight Services seeks a full-time Operations Supervisor for the 2nd Shift at our Philadelphia office in Folcroft, PA.

  • Prioritize time-sensitive cargo, paying close attention to instructions set forth by customers and other stations and communicates to dispatch for customers' requested puck-ups;
  • Processing, tracking and tracing outbound shipments, inspecting outbound fright, and coordinating recovery and delivery schedules with carious cartage agents;
  • Prepares paperwork for routing, closes out files and send documents out on a timely basis;
  • Communicates freight status and any problems to other stations and customers, and updates the system;
  • Coordinate customer inquiries, complaints, and other requests with the Sales and Operations teams to facilitate accurate and timely responses.
  • Develop and maintain excellent customer service to internal and external customers;
  • Communicate information in a prompt and professional manner;
  • Update the system with status of all daily shipments;
  • Assist in all operational business facets when needed, i.e. warehouse functions, locate freight on dock, document condition of freight;
  • Responsible for warehouse operations including employee training

  • Must have a keen eye for details;
  • Excellent phone and organizational skills are a MUST;
  • Fluently read, write and speak English;
  • Read, comprehend and complete basic checklists, forms, or other related documents;
  • Ability to analyze complex problems and develop alternative solutions;
  • Must be punctual, self-motivated and have a positive attitude and strong aptitude;
  • Ability to multi-task is a MUST.

Competitive wages and benefits package, including 401K.

Preferred Experience
  • 2 - 5 years: Domestic operations

Required Education
  • High School or better

Preferred Licenses & Certifications
  • MS Office Suite

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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