JIL Success Stories
JIL Success Stories

FT Continental Team Captain
Scarborough, ON
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Post Date: 12/02/18 Company: Mondelez International
Compensation:   Contact:
Job Type: Part Time Phone:
Education: High School / GED Fax:
Experience: 6 months - 2 years Mailing Address:
Travel: Negligible
Reference: ONQz2H88EH

Job Description

With our portfolio of global Power Brands such as Oreo and belVita biscuits, Cadbury Dairy Milk and Milka chocolate and Trident gum, we're the world's #1 in biscuits and candy, and #2 in chocolate and gum. We're Mondelēz International, a snacking powerhouse with operations in more than 80 countries, with approximately 90,000 employees globally and our brands are marketed in around 165 countries.


Our purpose and vision is to create more MOMENTS OF JOY by building the BEST SNACKING COMPANY IN THE WORLD.



As part of Manufacturing, you'll use your skills, our systems and a wide array of raw materials to help create the delicious finished products our consumers love. While taking ownership in your area of work, you'll also ensure the safety of yourself and your colleagues while producing our top-quality products reliably and efficiently within our integrated supply chain.

Job Duties and Responsibilities

Employee Development
 •   Promote good employee relations throughout the plant
 •   Promote good work ethic and a positive attitude
 •   Promote good attendance
 •   Among personnel, consistently attend to and aim to resolve conflicts; Refer detailed/complex personnel concerns to the Supervisor first, then the BUL and/or HR
 •   Promote good housekeeping and manufacturing practices (setting an example for other employees within the plant) and ensure personnel on the line /area practice good housekeeping and keep their work areas clean
 •   Recommend to and/or provide to the Supervisor or BUL names of any employees requiring discipline or having behavioral
and/or performance problems
 •   Coach and assist employees on proper techniques in order to accomplish the task at hand
 •   Work with Trainers to evaluate and complete appraisal checklist for trainees and/or employees
 •   Delegate/allocate work to resources i.e. packers/mixers/droppers

Control of Line/Area Activities
 •   Work with and assist the other Team Captains in order to ensure focus on every line/area
 •   Have basic knowledge of the operation of equipment/machines in your area or on your line
 •   Ensure the proper number of people and materials are on the line to operate in an efficient manner; Complete pre-op sheets
 •   Coordinate breaks with Supervisors and/or other Team Captains
 •   Schedule and direct personnel on their daily assignments, including breaks and relief on the line; Assist in performing relief duties and organizing the rotation and breaks of people in your area
 •   Report any problems regarding packaging material/mixing ingredients, product quality or production standards to your Supervisor and/or Quality Control; and perform first steps for resolution
 •   Organize other duties when a breakdown occurs
 •   Ensure that the team maintains a clean and safe work area
 •   Attempt to resolve production issues on the line and communicate the actions taken to the Supervisor
 •   Work with team to ensure your designated line/area start-up on time, including the coordination of changeovers
 •   Contact mechanic/electrician to provide prompt breakdown service whenever it is required to ensure minimum equipment downtime and scrap
 •   Maintain personal hygiene; Clean uniforms, hair and beard nets are mandatory for GMP

Continuous Process Improvement
 •   Advise Supervisor of any ideas in QCDSMA area that could lead to increased productivity or risk reduction
 •   Lead and facilitate Huddle Board meetings; Interacts with the Supervisor at level II meetings
 •   Share ideas, policy/business information and communicates with other teams/Team Captains
 •   Support of PQR, OEE and other site/Mondelēz programs/initiatives

Health and Safety
 •   Promote and practice safety first philosophy and accident prevention among Dad's team
 •   Work in a safe and competent manner, following rules and procedures as required and as outlined in our Health & Safety guidelines
 •   Address any unsafe condition and report to your Supervisor
 •   Acts as the contact person in the case of an accident, incident or near miss and ensures that all necessary forms are completed
and coordinates investigation
 •   Have working knowledge of and support various safety programs i.e. BOS, LOTO, Evacuation, PPE, WHMIS and other site/
Mondelēz programs/initiatives/policies/procedures

Administrative Duties
 •   Accurately record, report and submit all data i.e. weights, case per skid, downtime, scrap and finished production reports, downtime reasons, HACCP sheets
 •   Ensure labour, excess dough, B&R, scrap etc. is properly and accurately reported to your line/area

Special Projects
 •   Work with and support new product trials
 •   Work with and support line/equipment improvements to meet ergonomics, productivity, health and safety initiatives

 •   As assigned by management


Job Qualifications

Ability to Work in Teams:
 •   Puts aside their personal agenda, in order to collaborate with team to attain common objectives;
 •   Actively and attentively listens, supports others, and positively contributes to a healthy work environment;
 •   Is sensitive to other's needs and detects when it is necessary to help others;
 •   Understands and respects different points of view

 •   Is persuasive, able to influence others when there are valid initiatives/projects;
 •   Works with team to get volunteers to help organize the team; all with goal of attaining team objectives;
 •   Easily obtains the confidence and support of their colleagues;
 •   Takes on projects with energy and optimism

Ability to Resolve Problems and Conflicts:
 •   Understands a complex situation and can deal with ambiguity;
 •   Remains objective at all times;
 •   Finds a middle ground and obtains the cooperation of his/her team with minimal resistance;
 •   Manages unforeseen and stressful situations, demonstrating solid judgment;
 •   Able to adequately react in complex situations, where not all the information is available;
 •   Finds solutions to typical problems encountered during the day-to-day.

Making Good Decisions:
 •   Considers production and mixing requirements, labour utilization and feedback from others for advice and solutions
 •   Able to thoroughly define the problem at hand and think of possible options; the more options, the better chance of a good solution
 •   Has the maturity to not get frustrated when advice is not taken
 •   Takes well calculated risks when answers are not clear, and learns from mistakes and feedback

 •   Can marshal resources (people, material, support from others) to get things done
 •   Can juggle many activities/ideas at once to accomplish a goal; Proficient at multi-tasking
 •   Ability to organize a plan and manage without getting flustered


If you are applying to a position in Canada, accommodations for applicants with disabilities or other grounds protected by human rights legislation are available upon request for candidates taking part in all aspects of the employment selection process.

For all internal and external applicants who require accommodation in the recruitment and selection process please contact 847-943-5460 for assistance/support. Applicants must complete all required steps in the application process, including providing a Resume/CV, in order to be considered for this position.


Applicants must complete all required steps in the application process, including providing education and work history, in order to be considered for this position. All applicants will receive an email after submitting the first stage of the application. This email will include a link to return to the second stage of the application process. If you had previously submitted a resume, you will need to confirm/verify education and work history. For those that did not submit a resume, you will need to manually enter education and work history.

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