JIL Success Stories
JIL Success Stories

Senior Account Manager
Redlands, CA
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Post Date: 02/11/19 Company: XPO Logistics, Inc.
Compensation:   Contact:
Job Type: Full Time Phone:
Education: 4 year degree Fax:
Experience: 5 - 10 years Mailing Address:
Travel: Negligible
Reference: CAmjQCwsAx-

Logistics done differently.

At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. As the Senior Account Manager, you will be the critical link between XPO and its customers and carriers. Your positive attitude and professionalism will foster a strong and successful client relationship. If you're ready to take your career to the next level-to go bigger and better-we have the opportunity for you to grow with XPO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

  • Perform program management, business development, and account management tasks
  • Receive and track customer issues and complaints; resolve issues and communicate results and findings where appropriate
  • Research, follow-up, and answer questions, or resolve issues that come from any of the external or internal cross-functional teams
  • Prepare plans and escalate issues in a timely manner to both executive leadership and customers when encountering roadblocks
  • Participate in managing quality systems and continuous process improvement within the facility
  • Contribute to quarterly business reviews and presentations

What you need to succeed at XPO:

At a minimum, you'll need:

  • Bachelor's degree
  • 7 years of progressive experience in supply chain management
  • Previous project management experience
  • Proven logistics industry/supply chain management knowledge with competency in Omni-Channel distribution or retail supply chain systems
  • Proficiency with Microsoft Office Suite (Word, Excel, MS Project, and PowerPoint) with knowledge of WMS

It'd be great if you also have:

  • Superior customer relationship management and presentation skills
  • Strong verbal and written communication skills
  • Demonstrated planning, project management, problem-solving techniques and analytical skills
  • Ability to collaborate and communicate with all levels of an organization from hourly associates to senior management

Be part of something big.

XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We're the fastest-growing transportation company on the Fortune 500 list and we're just getting started.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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