Pilot Freight Services is seeking an operations supervisor to work at our embedded Nashville, TN office for a last mile home delivery customer.
The Home Delivery operations coordinator will report directly to the Embedded Solutions Operations Manager, but will work closely with several other team members throughout all stages of the local and regional delivery service. He/she will be responsible but not limited to; order routing, and customer service issues. The operations coordinator is responsible for assisting the manager with daily planning and monitoring the over-all operations of delivery and return orders.
The operations coordinator must thrive in a HIGH VOLUME HOME DELIVERY OPERATION. This person must be one who can execute to a prescribed process in the most efficient manner. They must be able to contribute significantly customer service driven work place environment.
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Self-Starter: Inspired to perform without outside help
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
High School or better.
Licenses & Certifications
Proficiency in written & verbal communication Intermediate
MS Word Novice
EXCEL BASIC Novice
1-3 years transportation routing/dispatching/warehouse