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Customer Service 1 - Full Time

Pilot Freight Services - Fremont, CA


Posted on 10/13/21 (Ref: CAG7SveUcV)

Customer Service 1 - Fremont, CA - Pilot Freight Services

Pilot Last Mile is seeking a full time Customer Service Representative to work for our Fremont Station, located in Fremont, CA. Must be available to work nights and weekends.

Responsibilities:
  • Oversee and assist with Load
  • Assist daily with tracking of delivery teams to ensure on time arrivals
  • Validate that all paperwork and client processes are followed as directed
  • Answer the main telephone line. This requires:
    • Using a clear and understandable speaking voice.
  • Interact with delivery teams and Independent Contractors
  • Completes other responsibilities as assigned by a member of the management staff.
  • Attendance and Punctuality are essential functions of the job.

Qualifications:
  • Must have some Customer Service background, especially in Furniture Delivery Operations
  • Must be detail-oriented
  • Must have excellent computer and communication skills
  • Must have the ability to multi-task in a high-paced environment

Customer Service 1 - Fremont, CA - Pilot Freight Services


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