Pilot Last Mile is seeking a full time Customer Service Representative to work for our Fremont Station, located in Fremont, CA. Must be available to work nights and weekends.
- Oversee and assist with Load
- Assist daily with tracking of delivery teams to ensure on time arrivals
- Validate that all paperwork and client processes are followed as directed
- Answer the main telephone line. This requires:
- Using a clear and understandable speaking voice.
- Interact with delivery teams and Independent Contractors
- Completes other responsibilities as assigned by a member of the management staff.
- Attendance and Punctuality are essential functions of the job.
- Must have some Customer Service background, especially in Furniture Delivery Operations
- Must be detail-oriented
- Must have excellent computer and communication skills
- Must have the ability to multi-task in a high-paced environment