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Customer Service 1 - Full Time

Pilot Freight Services - Fontana, CA


Posted on 10/13/21 (Ref: CAmBWZ4McV)

Customer Service 1 - Fontana, CA - Pilot Freight Services

Pilot Last Mile is seeking a full time Customer Service Representative to work for our Fontana Station, located in Fontana, CA. Must be available to work nights and weekends.

Responsibilities:
  • Oversee and Assist with Load Out
  • Assist in tracking delivery teams Daily for on time arrivals
  • Auditing billing process and assist with compliance report
  • Validate that all paperwork and client processes are followed as directed.
  • Answer the main telephone line. This requires – Using a clear and understandable speaking voice.
  • Interact with delivery teams and Independent Contractors
  • Assist in sending daily route confirmations to Independent Contractors
  • Attendance and Punctuality are essentials functions of the job.

Qualifications:
  • Must have flexible work schedule
  • Minimum 1 year working in Furniture Delivery Operations
  • Excellent Attendance including the management of their clock-in/clock-out punches
  • Positive Attitude and ability to work with others
  • Must be Self- Motivated
  • Good Communication Skills
  • Attention to Detail
  • Must have computer skills in Word/Excel

Customer Service 1 - Fontana, CA - Pilot Freight Services


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