Pilot Last Mile is seeking a full time Customer Service Representative to work for our Fontana Station, located in Fontana, CA. Must be available to work nights and weekends.
- Oversee and Assist with Load Out
- Assist in tracking delivery teams Daily for on time arrivals
- Auditing billing process and assist with compliance report
- Validate that all paperwork and client processes are followed as directed.
- Answer the main telephone line. This requires – Using a clear and understandable speaking voice.
- Interact with delivery teams and Independent Contractors
- Assist in sending daily route confirmations to Independent Contractors
- Attendance and Punctuality are essentials functions of the job.
- Must have flexible work schedule
- Minimum 1 year working in Furniture Delivery Operations
- Excellent Attendance including the management of their clock-in/clock-out punches
- Positive Attitude and ability to work with others
- Must be Self- Motivated
- Good Communication Skills
- Attention to Detail
- Must have computer skills in Word/Excel