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Operations Agent 3 - Full Time

Pilot Freight Services - Chicago, IL

Posted on 05/12/22 (Ref: ILOGsr2gen)

Operations Agent 3 - Chicago, IL - Pilot Freight Services

Pilot has the best employees in the transportation and logistics industry!


Hours: Mon - Friday 2PM - 10PM

• Tracking and tracing outbound shipments

• Inspecting Inbound/outbound freight

• Coordinating recover and delivery schedules with various cartage agents

• Contracting new carriers as needed and assigning carriers and providing load tenders

• Develop collaborative carrier relationships

• Preparing paperwork for routing, closing out files, and sending documentation out on a timely basis • Communicating freight status and any problems to other stations and customers, and updating the system

• Communicating to dispatch for customers' requested pick-ups

• Adhere to TSA /KSMS and other government regulatory compliance standards with regards to booking and routing of all shipments

• Data entry of shipments into transportation management system

• Quoting, costing and invoicing of international shipments, air, ocean and ground

• Other duties as assigned


• Multi-tasking while maintaining precise attention to detail

• Negotiating abilities and able to close independently from management oversight

• Must have a financial acumen and experience with invoicing and payables

• Excellent verbal and written communication skills

• Must be able to type 35+ words per minute

• Must be able to work in demanding, high-volume environment, particularly with email and calls

• Precise attention to detail

• Proficient in Microsoft Office

• Must be tech savvy

If you are interested in working with a talented, passionate and dedicated team of professionals in a rapidly growing industry, Pilot wants to hear from you!

Operations Agent 3 - Chicago, IL - Pilot Freight Services

Effective August 18, 2021 Pilot will be mandating that all new hires are vaccinated against the COVID-19 virus before starting work at any of our locations.

Our definition of fully vaccinated for purposes of new hire is as follows:

In compliance with CDC guidelines, individuals will be considered fully vaccinated and eligible to begin work as follows:

  • 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or
  • 2 weeks after a single-dose vaccine, such as Johnson & Johnsonís Janssen vaccine

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