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Supervisor - Operations 1 - Full Time

Pilot Freight Services - Hartford, CT


Posted on 05/12/22 (Ref: CTa9uQWba3)

Supervisor - Operations 1 - Hartford, CT - Pilot Freight Services

Pilot has the best employees in the transportation and logistics industry!

ESSENTIAL FUNCTIONS:
  • Frequent and accurate communication to customer, cartage agents, and other station and company personnel.
  • Reconciliation and recap of shipment charges.
  • Provide rate quotes on shipments
  • Track & trace shipments progress and resolve any problems
  • Coordinate recovery and delivery schedules with various cartage agents and reliably relay information to all parties concerned in a timely manner
  • Prioritize time-sensitive cargo, paying close attention to instructions set forth by customers and other stations;
  • Develop and maintain excellent customer service to internal and external customers;
  • Communicate information in a prompt and professional manner;
  • Update the system with status of all daily shipments;
  • Assist in all operational business facets when needed, i.e. warehouse functions, locate freight on dock, document condition of freight;
  • Other duties assigned


SKILLS/COMPETENCIES
  • Must have a keen eye for details;
  • Excellent phone and organizational skills are a MUST;
  • Fluently read, write and speak English - bilingual is not required but definitely a plus;
  • Read, comprehend and complete basic checklists, forms, or other related documents;
  • Ability to analyze complex problems and develop alternative solutions;
  • Must be punctual, self-motivated and have a positive attitude and strong aptitude;
  • Ability to multi-task is a MUST.


If you are interested in working with a talented, passionate and dedicated team of professionals in a rapidly growing industry, Pilot wants to hear from you!

Supervisor - Operations 1 - Hartford, CT - Pilot Freight Services



Effective August 18, 2021 Pilot will be mandating that all new hires are vaccinated against the COVID-19 virus before starting work at any of our locations.

Our definition of fully vaccinated for purposes of new hire is as follows:

In compliance with CDC guidelines, individuals will be considered fully vaccinated and eligible to begin work as follows:

  • 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or
  • 2 weeks after a single-dose vaccine, such as Johnson & Johnsonís Janssen vaccine


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