LEAD DISPATCHER

Company Confidential

Position Type: Full-Time
Pay Rate: $30.00 per hour

ROLE:

This role is to assign drivers and vehicles to convey freight to assigned destination. It coordinates drivers according to and in compliance with DOT/FMSCA regulations and company rules. Duties will include sending Delivery Orders and Dispatching shipments to carrier for final delivery, further following up to ensure pickup was made and delivery was completed.

RESPONSIBILITIES:

• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information
• Direct and dispatch product movements with professional efficiency
• Consider predicted and real-time scenarios to keep routes efficient and productive
• Schedule, plan and confirm deliveries
• Use our online tracking system to keep an eye on trucks and goods
• Troubleshoot and resolve any issues that arise with shipments
• Upload various documents to our website
• Preserve excellent relationship with truckers and fleet owners
• Verify bill of lading number, piece count, container numbers (and total number of containers) shown on delivery order against arrival notice or bill of lading)
• Ensure shipment has arrived and is released/available for pick up from the pier/railyard
• Advise Customer Service representatives of any delays in delivery of cargo so they can contact client
• Maintain relationships with suppliers and vendors through phone calls and emails
• Provide ongoing assistance to brokers regarding general transportation issues
• Notify brokers, dispatchers, and appropriate parties about any changes
• Keep dispatch board updated
• Record all requests from owner operators and drivers and follow up with appropriate parties regarding those requests

QUALIFICATIONS:

• Minimum of 5 year in dispatching
• Minimum of 3 years of experience with port/drayage operations/DOT Compliance
• Ability to multi-task is essential
• Knowledge of Microsoft Suite products, Excel and Outlook
• Must possess strong interpersonal skills
• The ability to work with a team or individually
• Flexible working hours
• Any other ad-hoc duties as defined by your manager

APPLY NOW

Thank you for your interest in this position.

Click the Apply Now button to submit your resume 
directly to the hiring manager
for immediate consideration.