International Operations Manager – Lead & Drive Excellence in Global Freight!
Location: MICHIGAN | $80K - $120K Base Salary (DOE) + Top-Tier Benefits
Schedule: Monday – Friday | Day Shift
Industry: Logistics & Supply Chain | Freight Forwarding
Are you an experienced operations leader ready to take charge of a high-performing global logistics team?
Do you thrive in a fast-paced international freight environment, ensuring smooth and efficient operations?
Join a globally recognized logistics leader & play a key role in shaping operational success!
What's in It for You?
Competitive Salary: $80K - $120K based on experience
Top-Tier Benefits: 401K, Health, Dental, Vision Insurance, PTO
Leadership Role: Manage & optimize international air & ocean freight operations
Career Growth: Opportunity to mentor, develop, and lead a high-performing team
Strategic Impact: Influence company-wide operational improvements & client satisfaction
About the Company
Our client is a global leader in logistics and supply chain management, providing seamless, efficient, and cost-effective freight forwarding solutions across international markets. With an expansive network, cutting-edge technology, and a commitment to excellence, they deliver industry-leading logistics services to clients worldwide.
Your Role: International Operations Manager
As an International Operations Manager, you will be at the forefront of managing and optimizing global freight operations, ensuring top-tier customer service, compliance, and efficiency. Reporting directly to the VP of Operations, you will lead a dynamic team handling quotes, customer service, import/export, air/ocean freight, and operational SOPs & KPIs.
Key Responsibilities:
Lead & manage an international operations team, ensuring top performance & customer satisfaction
Develop & implement strategic initiatives to optimize processes and efficiency
Monitor & improve department KPIs, driving operational excellence
Enhance client satisfaction & service performance through proactive improvements
Mentor, train & develop future leaders within the operations team
Collaborate with senior leadership to align goals & drive business performance
Act as the last line of defense to ensure all necessary documentation & compliance standards are met
Oversee booking, routing, tracking, and communication with customers
Work closely with the sales team to address client concerns and provide top-tier logistics solutions
What We're Looking For:
5+ years of experience in operations leadership within international freight forwarding or logistics
Deep knowledge of air & ocean import/export operations
Proven ability to train, mentor & develop high-performing teams
Strong understanding of customs compliance & regulatory requirements
Excellent communication & leadership skills to engage with clients & senior leadership
Highly organized, proactive & solution-driven mindset
Bachelor's degree preferred, but relevant work experience will be considered
Why You Should Apply?
Be a key player in a fast-growing global logistics company
Competitive salary + full benefits package
Opportunity to lead & make a lasting impact
Work in a dynamic & exciting international logistics environment