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E-Commerce Operations Agent - Full Time

Pilot Freight Services - Glen Mills, PA


Posted on 05/15/21 (Ref: PAS0iMwqSS)

E-Commerce Operations Agent - Glen Mills, PA - Pilot Freight Services

Pilot Freight Services has an immediate opening for a full-time Operations Agent to work with our E-Commerce National Accounts at our Corporate Office in Glen Mills, PA . The primary focus of this position will be analysis and data reporting.

Responsibilities:
  • Analysis and data reporting, with daily reporting required back to each E-Commerce National Account
  • Work directory with the National Account Managers for specific needs for each account
  • Work with Pilot stations for approval of additional charges as needed for special deliveries
  • Monitor station service performance overall for the E-Commerce National Accounts
  • Special projects for cost of service analysis on Various accounts
  • Other job related duties, as requested

Qualifications:
  • Must have strong math, analytical and written communication skills along with the ability to be self-organized
  • Strong customer service related skills required
  • Must be able to work independently while at the same time have strong interpersonal skills to interact with Pilot stations, customers and other departments
  • Must be proficient in MS Excel, which will be critical to the success of the candidate for the position.

E-Commerce Operations Agent - Glen Mills, PA - Pilot Freight Services


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