Pilot Freight Services has an immediate opening for a full-time Operations Agent to work with our E-Commerce National Accounts at our Corporate Office in Glen Mills, PA . The primary focus of this position will be analysis and data reporting.
- Analysis and data reporting, with daily reporting required back to each E-Commerce National Account
- Work directory with the National Account Managers for specific needs for each account
- Work with Pilot stations for approval of additional charges as needed for special deliveries
- Monitor station service performance overall for the E-Commerce National Accounts
- Special projects for cost of service analysis on Various accounts
- Other job related duties, as requested
- Must have strong math, analytical and written communication skills along with the ability to be self-organized
- Strong customer service related skills required
- Must be able to work independently while at the same time have strong interpersonal skills to interact with Pilot stations, customers and other departments
- Must be proficient in MS Excel, which will be critical to the success of the candidate for the position.