Requirements:
- Performs daily dock talks, focus on previous day KPI's and delivery issues
- Oversee both regular and Complex Appliance load out
- Assist in Complex route confirmation
- Installation and product awareness- Vendor training set-ups
- 100% focus on customer Service
- Ride behinds to ensure quality customer experience
- Billing support for Complex
- Claims processing and reduction
- Light dispatching/routing
- Work with client's leadership to improve overall delivery experience
- Other duties and responsibilities as business needs require
- Attendance and Punctuality are essential functions of the job.
Qualifications:
- Flexible work schedule
- Must have in-depth knowledge of Appliance installations
- Must be self-motivated to work with little supervision
- Excellent Attendance including the management of their clock-in/clock-out punches
- Positive attitude and ability to work with others
- Good communications skills
- Excellent Customer Service skills
