Air or Ocean Import or Export Specialist

Salary - $50k to $65k base - Commensurate with experience

Excellent benefits

Cargowise advantageous or similar software

Must have 2+ years of experience in international freight forwarding operations is required.

Our client is a global freight forwarder and has been on a path of continued expansion and success and looking to hire Air or Ocean Import or Export Specialists.

Job Summary:
The Air or Ocean Import or Export Specialist is responsible for the handling of the Air or Ocean import/export files, including following the compliance guidelines that are in place, preparing quotes, and customer service.

The right candidate will need to be enthusiastic, positive and internally driven with a sense of urgency and "whatever-it-takes" attitude.

Essential Duties & Responsibilities:

• Handle day-to-day air and ocean export shipments.
  
• Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments as required.
  
• Ensure all required documents are received; send final documents as needed.
  
• File AES and other required documentation to process export shipments.
  
• Arrange pick-ups, deliveries and container loading as required.
  
• Maintain customer service updates, including tracking cargo from origin to destination.
  
• Set up billing and payables.
  
• Other duties as assigned.

Desired Skills and Expertise:

• Knowledge of freight forwarding with a focus on air and ocean export operations.
  
• Good working knowledge of Microsoft Office, with proficiency in Excel, Word, and Outlook; freight forwarding software - Cargowise advantageous
  
• Commitment to excellent customer service, supporting external and internal customers, and utilizing effective communication and follow-up skills.
  
• Ability to work effectively in a cross-functional team environment at all levels of the organization or work independently with little or no supervision to achieve results.
  
• Effective interpersonal skills that result in loyal, long-term customer relationships.
  
• Practical problem-solving and decision-making skills.
  
• Ability to work under time constraints using time management and organization skills, adjusting priorities based on workload or direction from customer or management

Qualifications:

• 2+ year's experience in International freight forwarding logistics operations
  
• 2 + years of customer service experience.
  
• Minimum high school diploma or GED.
  
• Candidates must be legally eligible to work in the US.