The recent advent of automation and advanced technologies in the logistics industry has begun to rewrite the rules of the game. From robotic systems to artificial intelligence (AI) and Internet of Things (IoT) devices, automation is fundamentally changing how goods are moved, stored, and tracked. These technological advancements are increasing efficiency, improving accuracy, and reducing operational costs, but they are also reshaping careers within the industry. If you are a logistics worker, you are likely currently juggling the stress and excitement of these shifts. As the industry continues to change, supply chain and logistics workers should embrace continuous learning and adaptability to ensure they remain valued contributors in a landscape transformed by technology.

The adaptation of automation, AI, and other smart technologies can be seen across all areas of logistics and supply chain. The integration of advanced technology is a necessity for companies trying to stay successful in a fast-paced industry, especially after the changes brought by the 2020 COVID-19 pandemic that can still be seen today. One study from Descartes Systems found that 76% of respondents currently face significant workforce shortages in their supply chain and logistics operations. Additionally, 54% of respondents in a follow-up study from Descartes reported an increased focus on automating repetitive tasks and non-value-added services in response to a smaller workforce amidst heightened demand. Warehousing, seaports, freight, manufacturing, and last-mile delivery are just a few of the niches that are finding ways to boost efficiency, meet increasing consumer expectations, and compensate for labor shortages through technology.

One of the most prominent forms of automation in logistics is using robotics in warehouses and distribution centers. Automated Guided Vehicles (AGVs) and Autonomous Mobile Robots (AMRs) can move goods throughout facilities without constant human operation. These robots can pick, pack, and transport products with greater speed and precision than manual labor alone. Similarly, drones are becoming more widely used for inventory management, delivering items within warehouses, or in last-mile delivery. These innovations allow companies to handle larger volumes of orders with fewer errors and less manual labor. Technology is also having a major impact on transportation and delivery. AI-powered route optimization software helps drivers plan the most efficient delivery routes, saving time and fuel. Additionally, the use of predictive analytics can help supply chain planners anticipate demand and adjust their strategies accordingly. Fully autonomous trucks are in development to minimize truck driver accidents, cut costs, and increase delivery speed.

The impact of automation on logistics jobs is multifaceted, but it is important to remember that within difficulty lies opportunity. One positive of automation is an improvement in working conditions. Repetitive and physically demanding tasks can pose risks of injury and fatigue for workers, especially in warehousing. Automated systems can eliminate dangerous manual work, allowing employees to shift their focus to more strategic and dynamic roles that involve critical thinking and problem-solving. Logistics professionals are also seeing improved accuracy and efficiency in delivery times, inventory management, sales forecasting, and more, which means a better overall job performance. Ultimately, by enhancing productivity and safety, automation and technology can lead to job satisfaction and improved working environments.

Training and reskilling are essential components of technological integration. It is an undeniable fact that most of this new technology still requires human monitoring and management. While certain manual tasks can be automated, human oversight is still required for complex decision-making, system management, and customer service. Companies and industry organizations are already investing in education and training programs to help workers reskill for these new responsibilities. These in-demand skills can eventually help logistics workers transition into higher-paying, more rewarding roles. If you’re looking to boost your current skill set, start by investigating the different technologies being implemented in your workplace and that are relevant to the area your job is in. What skills do these require? Those will be the best focus for the beginning of your upskilling journey. There are many programs to learn and earn certifications; ask your employer about training they offer and research some online accredited programs.

Automation also opens pathways to completely new jobs within the industry. The rise of new technology calls for skilled people to make the changes happen successfully. For example, as warehouses adopt robotic systems, there is a growing demand for technicians who can maintain and repair these machines. Similarly, the need for data scientists, AI specialists, and software developers is increasing as logistics companies leverage new technologies to optimize their operations. There will also be greater demand for workers in roles that support these technologies, such as process analysts, IT support, and automation managers.

It is important to acknowledge that the rapid pace of technological change is causing reasonable uncertainty and stress among logistics workers. Many worry that automation will completely replace their current positions, and the pressure to continually upskill and adapt to new technologies can be daunting. Balancing the advantages of innovation with the human component of logistics will continue to be a challenge for businesses and people in the workforce.

The interplay between automation and the logistics and supply chain industry remains complex. The landscape of logistics is changing abruptly, but there are many ways for logistics workers to find their footing. Automation is shifting the nature of work and creating demand for a new set of skills and positions. Although we don’t know what the industry will look like years after this innovation boom, we do know that skills relating to automation and technology will be key for career success.